At Trend Trove BD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with the best shopping experience. This includes:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Account Information: Username and password when you create an account.
  • Order Details: Products purchased, transaction details, and order history.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To fulfill and deliver your orders, process payments, and provide order updates.
  • Customer Support: To respond to inquiries, handle returns, and provide assistance.
  • Marketing & Promotions: To send you newsletters, promotions, and updates (with your consent).
  • Website Improvement: To analyze user behavior and improve our website’s functionality and user experience.
  • Security: To protect against fraud, unauthorized access, and ensure the safety of your data.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Delivery partners, payment gateways, and IT support services that help us operate our business.
  • Legal Authorities: When required by law or to protect our legal rights.

4. Data Security

We implement a variety of security measures to protect your personal information, including encryption, secure servers, and limited access to sensitive data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These cookies help us:

  • Remember your preferences and login details.
  • Analyze website traffic and user behavior.
  • Deliver personalized content and advertisements.

You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features on our website.

6. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Update or Correct Information: Update your account details if they are inaccurate.
  • Delete Your Data: Request the deletion of your personal information, subject to legal obligations.
  • Opt-Out of Marketing: Unsubscribe from our marketing emails at any time.

To exercise these rights, contact us at support@trendtrovebd.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated policy will take effect immediately.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: trendtrove52@gmail.com
  • Phone: +8801771571503

Thank you for trusting Trend Trove BD with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.