We’re here to help! Whether you have a question about your order, need assistance with a product, or just want to share your feedback, the Trend Trove BD team is ready to assist you.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or have permission from a parent/guardian.
  • We reserve the right to update, modify, or replace any part of these terms at our discretion. Changes will be effective immediately upon posting.

2. Product Information

  • We strive to provide accurate product descriptions and images. However, slight variations in color or appearance may occur due to different display settings.
  • All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.

3. Pricing & Payments

  • All prices on the website are listed in Bangladeshi Taka (BDT) and include applicable taxes.
  • We accept multiple payment methods, including cash on delivery, mobile banking, and credit/debit cards.
  • Trend Trove BD reserves the right to change prices at any time without prior notice.

4. Order & Cancellation

  • Orders are processed once payment is confirmed (except for cash on delivery).
  • We reserve the right to cancel any order if we suspect fraudulent activity or if the product is unavailable.
  • Customers may cancel their order before it is shipped. Once shipped, cancellations will not be accepted.

5. Shipping & Delivery

  • We offer nationwide delivery across Bangladesh.
  • Delivery timelines are estimates and may vary due to unforeseen circumstances.
  • Trend Trove BD is not responsible for delays caused by the courier service or external factors beyond our control.

6. Returns & Refunds

  • Returns are accepted within 7 days of receiving the product, provided it is in its original condition and packaging.
  • Refunds will be processed after the returned item is inspected and approved. Refunds may take 5-10 business days.
  • Certain items, such as clearance products or personal care items, are non-returnable.

7. User Accounts

  • Users are responsible for maintaining the confidentiality of their account information.
  • Trend Trove BD is not liable for any unauthorized access to your account.
  • We reserve the right to terminate accounts for violating our terms or engaging in fraudulent activities.

8. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of Trend Trove BD and is protected by copyright laws.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Limitation of Liability

  • Trend Trove BD is not liable for any direct, indirect, or consequential damages arising from the use of our website or products.
  • We do not guarantee uninterrupted or error-free service.

10. Governing Law

  • These terms and conditions are governed by the laws of Bangladesh. Any disputes will be subject to the jurisdiction of the courts in Bangladesh.

11. Contact Information

If you have any questions about these Terms & Conditions, feel free to contact us:

  • Email: trendtrove52@gmail.com
  • Phone: +8801771571503

Thank you for shopping with Trend Trove BD!